Impressive facility: clean and comfortable for waiting. Nice and helpful staff. Reasonable prices.
My Lexus SUV needed new brakes & shocks. I have always taken it to the dealer but decided to try the new Honest-1 shop in McKinney. I was so glad I did!! The staff was very nice and explained everything that needed doing. They did not try to sell me anything I did not need - what a nice change!
When I walked into the lobby I was greeted by a friendly employee. The lobby was clean and neat, there is a kids area with toys & kids-size furniture, there are complimentary snacks and comfortable chairs. My kids have a place to play while I wait on my car - bonus.
Had new shocks/struts installed. Work was done quickly and pricing was very reasonable. Waiting area with snacks/ WIFI made the wait go quickly.
One thing that really impressed me was when the technician sent me a text of my Vehicle Condition Report. He sat down and walked me through the digital report showing me photos of my vehicle and visuals for me to see for myself the actual condition.
Spacious comfortable waiting area, Internet Cafe, Gourmet coffee bar and snacks! Fun children's play area to keep your child occupied and complimentary shuttle service available.
They truly live up to their name, as their honesty was apparent when I took my vehicle in to have the front brakes replaced.
Went in for an oil change & tire rotation which was performed in a timely manner. This business is a true service shop as they not only provided the requested service but check everything and provide me with a checklist showing the actual status of my Ford F150.
They got all of my auto services from now on as it is great to know we have a valid choice for auto service...
My recent visit to Honest-1 in McKinney was a wonderful experience! Very clean shop with state of the art equipment. The employees were extremely friendly and knowledgeable.
Another shop mechanic said I needed brakes on our Honda Odyssey, so I decided to get the work done @ Honest-1 Auto Care. Boy, was I surprised when they told me the brakes were fine! They could have replaced the brakes as I asked but they chose to call me & tell me that I didn't need them!
I had heard good things about other Honest-1 stores, so I brought my Honda van there for brake work. They showed me pics of my actual worn out brake pads and rotors so I knew I really needed new ones (& was not being ripped off!).
Great customer service, great work, fair prices. Very hospitable with a very welcoming lobby/waiting area. All associates are very friendly and professional.